At Enhance, security is at the core of everything we build. We understand that healthcare organizations trust us with their most sensitive data — patient health records, practice information, and clinical workflows. We take that responsibility seriously by implementing enterprise-grade security measures across our entire platform and infrastructure.
All data processed by Enhance is protected with industry-leading encryption standards:
Enhance enforces strict access controls to prevent unauthorized access to your data:
Our infrastructure is built with security-first principles:
Every action performed within the Enhance platform is logged with detailed audit trails, including user identity, timestamp, IP address, and the nature of the action. Our security operations team monitors these logs in real time using advanced threat detection tools and SIEM (Security Information and Event Management) systems to identify and respond to suspicious activity immediately.
Enhance maintains a proactive vulnerability management program that includes regular automated vulnerability scanning, annual third-party penetration testing, a responsible disclosure program for external security researchers, and continuous monitoring of threat intelligence feeds. Identified vulnerabilities are prioritized and remediated according to their severity, with critical issues addressed within 24 hours.
We maintain comprehensive backup and disaster recovery procedures to ensure your data is always available:
Security is embedded into every stage of our software development lifecycle (SDLC). Our engineering team follows secure coding guidelines, conducts code reviews with security-focused checklists, and uses static and dynamic application security testing (SAST/DAST) tools. All code changes undergo rigorous review before deployment, and our CI/CD pipeline includes automated security scans.
Enhance maintains a formal incident response plan that outlines procedures for identifying, containing, eradicating, and recovering from security incidents. Our dedicated security team is available 24/7 to respond to potential threats. In the event of a confirmed security incident, affected customers are notified promptly in accordance with HIPAA breach notification requirements and applicable state laws.
Enhance adheres to and is certified under the following standards and regulations:
All Enhance employees undergo background checks prior to hire and receive mandatory security awareness training. Access to production systems and customer data is strictly limited to authorized personnel on a need-to-know basis. Employees are required to use company-managed devices with full-disk encryption, endpoint protection, and mobile device management (MDM) solutions.
We carefully evaluate the security posture of all third-party vendors and subprocessors before engagement. Each vendor must meet our security requirements, sign appropriate data protection agreements, and undergo periodic security reviews. We maintain an up-to-date inventory of all subprocessors with access to customer data.
If you have questions about our security practices, want to report a vulnerability, or need to discuss specific security requirements for your organization, please contact our Security team. We are committed to maintaining the highest standards of security to protect your data and the patients you serve.